Can I sell a faulty PS5 to Console Therapy?

Yes. We buy faulty PlayStation 5 consoles (including Slim/Pro). Common issues like no power, BLOD, and HDMI problems are all accepted.

How do I get a quote for my faulty PS5?

Complete the instant quote on our website with your model and fault. You’ll see a price range immediately and can book a free collection.

Is UK collection free?

Yes—free UK door-to-door courier collection is included once you accept the quote.

When will I receive payment?

We make payment on the same day your PS5 is inspected and confirmed, using your selected payment method.

Do I need to send accessories?

If you havw them, please include the power cable. Controllers and HDMI leads but they are optional and we puchase consoles without accessories too.

What if the console is worse than I described?

We’ll email a revised quote explaining the difference. You can accept it or choose a free return.

What about my personal data on the PS5?

If possible, sign out and factory-reset before sending. If it can’t power on, we securely handle data as part of our recycling and repair workflow.

Can you sell a faulty PS5?

Is you PlayStation 5 faulty? Have you given up trying to get it repaired? If you have a faulty or broken PS5, don’t let dust settle over it. Instead, you can sell the PS5 to recoup some of your investment and help someone else who may be able to repair it or use its parts.

Wondering how? Well, the below guide can definitely help you sell your PS5 on the right platform and for the right value. So, let’s begin!

Why do people buy faulty PS5 consoles?

People are interested in purchasing faulty PS5 for a variety of reasons. Some invest in such consoles to get spare parts that can help them fix their own PS5, while others fix the console and sell it for a higher price than the purchase value.

As the parts for PS5 consoles are either hard to find or expensive, some companies buy faulty PS5 console to break for parts and sell individual internal parts separately.

Where can you sell a faulty PS5?

There is a huge number of online and offline stores that are willing to purchase broken or faulty PS5s.

However, remember that you will not get the same value as a fully functional console, but you can definitely recover some of your initial investment.

Places where you can sell your faulty PS5, include eBay, MazumaMobile, local shops, Facebook marketplace, and other online platforms like here at Console Therapy.

The process for selling your faulty PS5 is simple but make sure you wipe all of your data from the faulty PS5 before you sell. If your faulty PS5 is repaired, the person buying it from you might be able to access your game data!

The challenges of selling your broken PS5 on eBay

Well, scammers are everywhere, and to prevent yourself from falling victim to their malicious hacks, you should opt for a reliable marketplace.

eBay is a good platform, but you may have to deal with returns, which can be financially exhausting. Even if you list your faulty console as “Faulty – no returns” with the eBay Money Back Guarantee, a buyer can still return your faulty console and you MUST give them a full refund.

Picture the scenario – someone buys your faulty PS5 from your eBay listing. They receive it, attempt to repair it but fail, making the PS5 in an even worse condition.

They can then simply return it to you under the eBay Money Back Guarantee and you have to give them a refund – there is unfortunately nothing you can do to stop this.

It’s free to sell on eBay right? Well, technically yes, but also remember eBay now charge a buyers a fee ranging from 10% to 15% for each sale made on its platform, which means you’ll constantly have buyers messaging you to pursuade you reduce the asking price for your faulty PS5.

It is important to accurately describe the condition of the PS5 in the listing and clearly state that it is faulty.

Providing detailed information about the specific issue or any other relevant details can help potential buyers make informed decisions. For example, if you have already attempted to repair the PS5 yourself, you should list exactly what you have attempted.

Remember to follow eBay’s guidelines and policies when creating your listing.

However, in contrast, here at Console Therapy you are totally safe, as we offer you our unique, personal and transparent pricing structure, zero returns and we always wipe your data if we repair any faulty consoles before resale.

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What is the best platform to sell a faulty PS5?

Of course we are going say us, but we truly believe Console Therapy is the best platform to sell your faulty or broken PS5.

Our platform eliminates the hassle of listings, and you will receive a UNIQUE personalised quote for your console’s value.

Unlike other platforms, our offer price is secure based on the condition of your faulty PS5 – we do not give estimated prices for your faulty PS5 and we do NOT try to offer you a lower price once we receive your faulty PS5.

In addition, we pay for the collection of your faulty console from your home, and Console Therapy pays you 100% of the agreed price as we have not listing or commission fees.

How much can you sell your faulty PS5 for?

The price you can expect to receive for a faulty PS5 can vary depending upon various factors like the model, extent of the damage and the current market value.

If you would like us to give you a no obligation INSTANT quote to buy your faulty PS5, simply click the button below: